Privacy Policy.
This website is operated by Nexus Fitness. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully as it contains important information regarding:
Who we are
Nexus Fitness collect, use and are responsible for storing certain personal information about you.
The personal information we collect and use
Personal information is information which you can be identified from (and does not include any anonymised forms of information). We may process the following types of personal information in relation to you: personal details (such as name, date of birth and contact information), secure bank details and health related information. We may also process the following types of sensitive information in relation to you: medical information and factors that may affect exercise participation.
How your personal information is collected
We will sometimes obtain information from you directly, including when you purchase a product or membership, submit a contact form and purchase any other product from our website. We will sometimes obtain information via automated technology. This will be by the use of cookies and other similar technology. A cookie is a small text file which is placed on your computer or electronic device when you access our website. Such technologies can be used to track users' actions and activities and to store information about them. Usually this will be in order to monitor and obtain information regarding preferences, information for shopping carts, anonymised tracking to third party applications like Google Analytics. On the first occasion that you use our website we will ask whether you consent to our use of cookies. If you do not consent, such technologies will not be used. Thereafter you can opt-out of using cookies at any time. Some areas of our website may not function as a result. Please see our cookie policy for more information. Please note - we will also collect information in relation to you through our third party booking system - Team Up.
Changes to the way in which we collect your personal information
Should we need to obtain information in relation to you from any other source than those described above we will notify you via a banner on our website.
How we use your personal information
In general, your personal information will only be processed for the following purposes: to verify your identity, to enter in to membership contracts and subscription services and to evaluate factors that may affect exercise participation.
Lawful basis for processing your personal information
We have described above the purposes for which we may process your personal information. These purposes will be justified by UK data protection law. (1) where we have your consent to use your data for specific purposes. (2) where it is necessary to enter into a legal contract with you or to perform obligations under a legal contract with you. (3) where it is necessary to enable us to comply with legal obligation. (4) where it is necessary to ensure our own legitimate interests or the legitimate interests of a third party (provided that your own interests and rights do not override those interests). Wherever we rely upon this basis, details of the legitimate interests concerned shall be provided to you. (5) where we need to protect your own vital interests (or the vital interests of another person). (6) where it is needed in the public interest (or where we are acting in our official functions).
In general, in order to meet the purposes we have described above, we will process your personal information where we have your express consent on each occasion that the data is processed.
We have explained above that we may process sensitive personal information in relation to you. We have defined above the general purposes for which we process your personal sensitive information. These purposes are justified by lawful conditions. There are however additional conditions which may apply to sensitive personal information. (1) where you have provided us with explicit consent. (2) where it is necessary for employment, social security and social protection. (3) where is is necessary for your vital interests or the interests of another person. (4) where the processing is carried out in the course of legitimate activities under a foundation, association or non-profit body with a political, philosophical, religious or trade union aim. (5) where the information is made publicly available by you. (6) where the processing is necessary for defending or establishing legal claims or court proceedings. (7) where the processing is necessary for substantial public interest. (8) where the information is necessary for medical or social care reasons. (9) where the information is necessary for reasons of public interests or in the area of public health. (10) where the information is necessary for scientific research, statistical purposes, historical research or archiving purposes in public interest.
In general, in order to meet the purposes we have described, we will usually process your sensitive information where it is necessary in order to protect the vital interests of you or the interests of another person. This shall only apply where the person whose vital interests are to be protected is unable to consent (for example to urgent medical treatment).
Sharing of your personal information
On any occasion where any of your personal information is shared with any third party, we shall permit them to process such information for our required purposes, under our specific instruction, and not for their own purposes. We are required to enter into a formal legal agreement to enable such sharing to take place.
In order to meet the purposes we have described above, we may on some occasions need to share your personal information with other third parties - our chosen booking system - Team Up.
How long your personal will be kept
Your personal information will only be kept for the period of time which is necessary for us to fulfil the above purposes. We envisage that your personal information will be retained by us for 12 months after the end of your chosen membership or final sign up. After this period your data will be properly deleted or anonymised.
Keeping your information secure
We will ensure the proper safety and security of your personal information and have measures in place to do so. We will also use technological and organisational measures to keep your information secure. All data is stored on secure servers.
We have proper procedures in place to deal with any data security breach, which shall be reported and dealt with in accordance with data protection laws and regulations. You shall also be notified of any suspected data breach concerning your personal information.
Your rights
Under the UK General Data Protection Regulation you have a number of important rights. (1) fair processing of information and transparency over how we use your personal information. (2) access to your personal information and to certain other supplementary information that this Privacy Policy is designed to address. (3) require us to correct any mistakes in your information which we hold. (4) require the erasure of personal information concerning you in certain situations. (5) receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit this information to a third party party in certain situations. (6) object at any time to processing of personal information concerning you for direct marketing. (7) object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you. (8) object in certain other situations to our continued processing of your personal information, or ask us to suspend the processing procedure in order for you to confirm its assurance of our reasoning for processing it. (9) otherwise restrict our processing of your personal information in certain circumstances. (10) claim compensation for damages caused by our breach of data protection laws. (11) in any circumstances where we rely upon your consent for processing personal information, you may withdrawn this consent at any time.
For further information on each of those rights, see guidance from the UK Information Commissioner's Office (ICO) on your rights under the General Data Protection Regulations.
How to contact us
If you would like to exercise any of these rights please contact Katy Walwyn via the website contact form or email katy@nexusfitnessstudio.com
This privacy policy was updated on 7th March 2023.
- who we are
- how and why we collect, store, use and share personal information
- your rights in relation to your personal information
- how to contact us
Who we are
Nexus Fitness collect, use and are responsible for storing certain personal information about you.
The personal information we collect and use
Personal information is information which you can be identified from (and does not include any anonymised forms of information). We may process the following types of personal information in relation to you: personal details (such as name, date of birth and contact information), secure bank details and health related information. We may also process the following types of sensitive information in relation to you: medical information and factors that may affect exercise participation.
How your personal information is collected
We will sometimes obtain information from you directly, including when you purchase a product or membership, submit a contact form and purchase any other product from our website. We will sometimes obtain information via automated technology. This will be by the use of cookies and other similar technology. A cookie is a small text file which is placed on your computer or electronic device when you access our website. Such technologies can be used to track users' actions and activities and to store information about them. Usually this will be in order to monitor and obtain information regarding preferences, information for shopping carts, anonymised tracking to third party applications like Google Analytics. On the first occasion that you use our website we will ask whether you consent to our use of cookies. If you do not consent, such technologies will not be used. Thereafter you can opt-out of using cookies at any time. Some areas of our website may not function as a result. Please see our cookie policy for more information. Please note - we will also collect information in relation to you through our third party booking system - Team Up.
Changes to the way in which we collect your personal information
Should we need to obtain information in relation to you from any other source than those described above we will notify you via a banner on our website.
How we use your personal information
In general, your personal information will only be processed for the following purposes: to verify your identity, to enter in to membership contracts and subscription services and to evaluate factors that may affect exercise participation.
Lawful basis for processing your personal information
We have described above the purposes for which we may process your personal information. These purposes will be justified by UK data protection law. (1) where we have your consent to use your data for specific purposes. (2) where it is necessary to enter into a legal contract with you or to perform obligations under a legal contract with you. (3) where it is necessary to enable us to comply with legal obligation. (4) where it is necessary to ensure our own legitimate interests or the legitimate interests of a third party (provided that your own interests and rights do not override those interests). Wherever we rely upon this basis, details of the legitimate interests concerned shall be provided to you. (5) where we need to protect your own vital interests (or the vital interests of another person). (6) where it is needed in the public interest (or where we are acting in our official functions).
In general, in order to meet the purposes we have described above, we will process your personal information where we have your express consent on each occasion that the data is processed.
We have explained above that we may process sensitive personal information in relation to you. We have defined above the general purposes for which we process your personal sensitive information. These purposes are justified by lawful conditions. There are however additional conditions which may apply to sensitive personal information. (1) where you have provided us with explicit consent. (2) where it is necessary for employment, social security and social protection. (3) where is is necessary for your vital interests or the interests of another person. (4) where the processing is carried out in the course of legitimate activities under a foundation, association or non-profit body with a political, philosophical, religious or trade union aim. (5) where the information is made publicly available by you. (6) where the processing is necessary for defending or establishing legal claims or court proceedings. (7) where the processing is necessary for substantial public interest. (8) where the information is necessary for medical or social care reasons. (9) where the information is necessary for reasons of public interests or in the area of public health. (10) where the information is necessary for scientific research, statistical purposes, historical research or archiving purposes in public interest.
In general, in order to meet the purposes we have described, we will usually process your sensitive information where it is necessary in order to protect the vital interests of you or the interests of another person. This shall only apply where the person whose vital interests are to be protected is unable to consent (for example to urgent medical treatment).
Sharing of your personal information
On any occasion where any of your personal information is shared with any third party, we shall permit them to process such information for our required purposes, under our specific instruction, and not for their own purposes. We are required to enter into a formal legal agreement to enable such sharing to take place.
In order to meet the purposes we have described above, we may on some occasions need to share your personal information with other third parties - our chosen booking system - Team Up.
How long your personal will be kept
Your personal information will only be kept for the period of time which is necessary for us to fulfil the above purposes. We envisage that your personal information will be retained by us for 12 months after the end of your chosen membership or final sign up. After this period your data will be properly deleted or anonymised.
Keeping your information secure
We will ensure the proper safety and security of your personal information and have measures in place to do so. We will also use technological and organisational measures to keep your information secure. All data is stored on secure servers.
We have proper procedures in place to deal with any data security breach, which shall be reported and dealt with in accordance with data protection laws and regulations. You shall also be notified of any suspected data breach concerning your personal information.
Your rights
Under the UK General Data Protection Regulation you have a number of important rights. (1) fair processing of information and transparency over how we use your personal information. (2) access to your personal information and to certain other supplementary information that this Privacy Policy is designed to address. (3) require us to correct any mistakes in your information which we hold. (4) require the erasure of personal information concerning you in certain situations. (5) receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit this information to a third party party in certain situations. (6) object at any time to processing of personal information concerning you for direct marketing. (7) object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you. (8) object in certain other situations to our continued processing of your personal information, or ask us to suspend the processing procedure in order for you to confirm its assurance of our reasoning for processing it. (9) otherwise restrict our processing of your personal information in certain circumstances. (10) claim compensation for damages caused by our breach of data protection laws. (11) in any circumstances where we rely upon your consent for processing personal information, you may withdrawn this consent at any time.
For further information on each of those rights, see guidance from the UK Information Commissioner's Office (ICO) on your rights under the General Data Protection Regulations.
How to contact us
If you would like to exercise any of these rights please contact Katy Walwyn via the website contact form or email katy@nexusfitnessstudio.com
This privacy policy was updated on 7th March 2023.
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